Shieldnet home security Monthly Subscription Terms & Conditions
By subscribing to ShieldNet Home Security ("ShieldNet"), you ("Customer") agree to the following terms and conditions:
1. Monthly Subscription
ShieldNet Home Security services are provided on a month-to-month basis. Your subscription will automatically renew each month until canceled.
2. Payment
Payment is due each month using your selected payment method. Failure to pay may result in suspension or termination of services.
3. Cancellation
You may cancel your subscription at any time.
Cancellation becomes effective at the end of your current billing period.
No partial-month refunds will be issued unless required by law.
You can cancel by emailing support@shieldnethomesecurity.com and stating that you no longer wish to receive service.
4. Services Provided
Your subscription includes only the services listed in your selected ShieldNet plan. Services may include remote monitoring, security recommendations, DNS management, device health monitoring, software updates (where applicable), and technical support.
Monthly services do not include hardware replacement, internet service, on-site repairs, or services not specifically included in your selected plan unless otherwise agreed in writing.
5. Customer Responsibilities
The Customer agrees to:
Maintain an active internet connection.
Keep devices powered on when remote services are required.
Provide accurate account information.
Notify ShieldNet of any significant changes to the home network or equipment.
6. Remote Access
Some services require remote access to your devices or network. By subscribing, you authorize ShieldNet Home Security to remotely access systems as necessary to provide the requested services.
7. No Guarantee
While ShieldNet Home Security uses industry best practices to improve network security, no security solution can guarantee complete protection against cyber threats, scams, malware, hacking, phishing, or data loss.
8. Limitation of Liability
ShieldNet Home Security shall not be liable for indirect, incidental, consequential, or special damages, including loss of data, financial loss, hardware failure, identity theft, interruption of internet service, malware infections, or damages resulting from third-party cyberattacks that may occur before, during, or after the subscription service, except where required by applicable law.
9. Privacy
ShieldNet Home Security will make reasonable efforts to protect customer information and will only access information necessary to provide subscribed services. Customer information will not be sold to third parties.
10. Changes to Services
ShieldNet Home Security reserves the right to modify, improve, or discontinue services with reasonable notice when practical.
11. Termination
ShieldNet Home Security may suspend or terminate services for:
Non-payment
Fraudulent activity
Abuse of services
Violation of these Terms & Conditions
12. acceptance
By purchasing or subscribing to ShieldNet Home Security services, you acknowledge that you have read and agree to these Terms & Conditions.